Frequently Asked Questions
Find quick answers to common questions about Smartalix services, products, and platform usage.
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What is Smartalix Retail Solutions Pvt Ltd?
Smartalix is a technology-based company providing courier platform, API services, and digital business solutions.
What services does Smartalix offer?
Multi-courier booking, API integration, website development, SEO & digital marketing, and Smart Vyappar (offline to online solution).
What is Smart Vyappar?
Smart Vyappar is our product that helps businesses move from offline to online and manage operations efficiently.
Do you provide website development services?
Yes, we offer business websites, e-commerce solutions, and custom development services.
Do you provide SEO and digital marketing services?
Yes, we provide SEO, online promotion, and digital marketing services.
What are API services?
We provide APIs that allow you to integrate our services into your own website or software.
Do you provide courier delivery services?
No, deliveries are handled by third-party courier partners.
Is income guaranteed?
No, earnings depend on your usage, pricing, and business activity.
How does commission work?
You earn the margin between courier cost and your selling price (real-time).
Are plans or services refundable?
No, all plans and digital services are non-refundable once activated.
Who is responsible for shipment loss or damage?
The courier partner is responsible, not Smartalix.
Can I access all services in one place?
Yes, all services are available through the Smartalix platform.