Address: 503, Shagun Arcade, Vijay Nagar, Indore, MP 452010

Terms & Conditions

Revolutionize your shipping with SmartAlix – the ultimate platform for effortless logistics and unbeatable rates. Join us today and experience the future of shipping!

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Overview

  • Smartalix Retail Solutions Private Limited By using our platform or purchasing any plan, you agree to the following terms

1. Services

  • Smartalix is a digital platform providing courier booking and business services.👉 We do not provide jobs or guaranteed income.

2. Payments

  • All plans are one-time payment Servics activate after successful payment Subject to refund policy

3. Refund Policy

  • No refund after activation Refund only before activation (within 24 hours)
  • No refund for non-usage, low earnings, or change of mind

4. Account Usage

  • One unique login per user Sharing login is not allowed Misuse may lead to account suspension (no refund)

5. Courier Disclaimer

  • Smartalix is a platform provider only Courier services are handled by third-party partners

6. Shipment Responsibility

  • Pickup, transit & delivery are handled by courier companies
  • Smartalix is not responsible for operations

7. Loss / Damage / Delay

  • Responsibility lies with courier partner Smartalix is not liable

8. Insurance & Claims

  • Claims depend on declared invoice value.
  • As per courier partner policies No guarantee by Smartalix

9. User Responsibility

  • Provide correct shipment details & invoice value
  • No prohibited items are allowed for shipment. The complete list of prohibited and restricted items is attached
  • View prohibited items list

10. Commission & Earnings

  • Commission per shipment (as per plan) Earnings depend on usage
  • 👉 No guaranteed income

11. Support

  • Training & support provided No refund for technical issues

12. Liability

  • Smartalix is not responsible for: Business or financial loss,Shipment-related issues

13. Changes

  • Plans, pricing & services may change anytime

14. Governing Law

  • Governed by Indian law Jurisdiction: Company registered office

15. Consent

  • By purchasing, you agree:
  • ✔ No guaranteed income
  • ✔ Non-refundable after activation
  • ✔ Platform-based service model