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Prepaid or Cash on Delivery?

Let customers pay the way they trust, online in advance or on delivery, while you manage everything from one powerful dashboard built for modern eCommerce shipping.

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Orders

1,248

Shipment

SRX • AWB 7821…

In transit

Payment

COD enabled

What is COD?

Cash on delivery (COD) means your customer pays when the order arrives at their door, often with cash or a supported digital collection method, instead of paying online during checkout. It is widely used to improve trust for new buyers, higher-ticket products, or markets where prepaid adoption is still growing.

Change Payment Mode Easily

Toggle between prepaid and COD on shipment details whenever your policy allows. Your panel, label data, and courier handoff stay in sync automatically.

smartalix.ship / orders

Shipment details

Active
Order ID#SM-20481
CourierExpress

Payment mode

Buyer pays online before dispatch

Prepaid

smartalix.ship / orders

Shipment details

Active
Order ID#SM-20481
CourierExpress

Payment mode

Collect payment on delivery

Cash on delivery

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Why Offer Multiple Payment Modes?

Balance conversion, trust, and operational efficiency by supporting both prepaid and COD where it makes sense for your catalog and regions.

Reach more buyers

Offer the payment option your customers prefer: prepaid for speed or COD for trust in new markets.

Reduce checkout friction

Flexible modes help hesitant shoppers complete orders while you keep fulfillment controls in one panel.

Improve delivery success

Clear payment mode on labels and notifications helps couriers and buyers align on collection expectations.

Scale operations smoothly

Switch modes, reconcile payouts, and track remittance without juggling disconnected tools or spreadsheets.

Cash on Delivery Gets Better with Instant COD

Shorten the gap between successful delivery and payout visibility so you can reinvest in inventory, ads, and fulfillment without long remittance waits.

Learn More
Instant

Benefits of Offering Cash on Delivery

COD remains one of the most requested payment modes in eCommerce. When managed well, it can meaningfully grow your reachable audience.

Higher conversion

COD can unlock demand where buyers prefer paying on delivery for first purchases or high-ticket items.

Better cash flow visibility

Structured COD workflows help you forecast remittance cycles and plan working capital with confidence.

Buyer-friendly experience

Let shoppers choose how they pay while you keep tracking, updates, and support consistent end-to-end.

Frequently Asked Questions

Cash on delivery lets buyers pay when the shipment is delivered instead of paying online at checkout. It is commonly used to build trust with first-time buyers or in regions where online payments are less common.

Explore our blog

Operations
4 min readMarch 22, 2026

Operational checklist for high-volume COD fulfillment

SmartAlix TeamRead more

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